Coeur D Alene, Idaho
0 comments
Not resolved

Have a Fidelity FIA card.Have had 3 instances in the last 5 months where they have put my card on hold as a fraud detection issue.

Either because me or my wife are traveling and charging out of state. The hold is resolved easily over the phone answering their questions etc. BUT what has happened regularly is that subsequent transactions are NOT going through and are being declined. Some of these are automated transactions I have.

I have had t call back 3 times to get these resolved and each time AMEX say the accont is not an hold and the issue is with the vendor.The fact that this has happened 3 times each with the same issues after a fraud lock tells me it son the AMEX side but it doesn't appear to be fixed.

Review about: Fidelity Rewards Card.

Review #791470 is a subjective opinion of a user.

2.0
Customer service
Website
Staff
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

Had an Experience with FIA Card Service?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

ADVENTURES IN PAY PAL LAND SYNCHRONY BANK GE CAPITAL RETAIL BANK CONTINUE TO PUT THE SCREWS TO ITS CUSTOMERS Ge Capital Retail Bank "Please look at the uploaded documents so that you can see what I'm talking about. I do not understand why "The Consumer Financial Protection Bureau" closed their files on..." Read more WHO IS ON THE TAKE HERE WHEN IT COMES TO GE CAPITAL RETAIL & PAYPAL Paypal "These Crooks can use a money figure & call it a "Debt Cancellation Fee" & when that backfires they call it a "Card Security Fee". They can tell you..." Read more WALMART CREDIT CARD BANK Walmart "This store along with several other stores or companies uses "Synchrony Bank" which is the new name for GE Money GE Capital Retail Money Bank GE Capital Retail Bank for..." Read more Rushcard Prepaid Card Review from Saint Paul, Minnesota Rushcard "On July 08, 2016, I went and withdrew 40.00 from my rushcard in Ducanville TX, after that I went to get a haircut in Lancaster TX, after that I went..." Read more Protuninglab - Faulty product, but customer liable for restocking/return fees Protuninglab "HID-02-AZ-B306-PBC-RFV-4D-A HID Xenon + 05-08 BMW E90 3 Series CCFL Angel Eye Projector Headlights - Black I purchased the above item and paid the additional money for the warning cancelers. Once..." Read more Dhgate - Wrong color Dhgate " After ordering a jersey and receiving it, I discovered the color to be wrong and not as it was pictured, after contacting the seller and not reaching a conclusion,..." Read more Heartland Rvs - 2011 Heartland Elkridge rv Heartland Rvs "Bought used after 5 times, like new...other than, hot water tank had a hole in it from manufacturer skid, exterior door had cracks vertically (we bought new altho they said..." Read more Fire Fly Hoverboard - Totally Ripped Off Son Has No Christmas Present Fire Fly Hoverboard "Here is my story, I had purchased a Lamborghini 8 Houverboard from firefly, for a Christmas present for my son, after using it for only 10 days it started beeping..." Read more