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Stay away from them they are deivent and will lie to get what they want, as a layman you can't fight them they stick together and come up with ridiculous excuses or the proof they have isn't relevant to the situation they work for the Banks so you won't win whe the...
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#560051
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I tried to get a shopsafe number 1st using windows 8.1, then went to a few other computers trying Firefox, Chrome & IE, but get the same error. Then I tried Linux with Firefox, and still get the same error. They say they know about the error, but do not say when...
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2.3
Hopewell Junction, New York
I liked
  • Shopsafe when it works
I didn't like
  • Shopsafe not being repaired
#552623
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They are affiliated I no this cause they did the same, they took my Line of Credit from Bank of America, and now I'm being sued for Breach of Contract, im confused I thought I was with the Bank, I too had not been told that they now had my account, between the lies,...
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1.0
#548598
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Received call from Bank re settlement on a LINE of CREDIT, which the LawFirm, and Fia keep referring to as a CREDIT CARD, went to Arbitration per their request, the Mediator was the lawyer who suing me and had Partner as acting Lawyer, they had no evidence except 7...
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#542881
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Being sued for credit Card 2 years later, it was a line of credit after having been offered a settlement by Bank of America, lied to check endorsed by FIA, not Bank. Law suing was mediator, when at arbitration, my lawyer had called during mediation was told to hang up...
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#541829
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The Shop Safe service is broken again. Clicking on "Shop Safe" generates a "system error" message. The Fia company has known about this bug for at least a week, and has not been able to get it fixed. To make matters worse, Fia recently removed the client version of...
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mschloss
mschloss

Appears to be back in service. We'll see for how long

Anonymous
Anonymous

As of this evening, it's working for me again!

1.0
#541408
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One of main reasons I use FIA is because of Shopsafe which I use regularly. For the past three weeks, I have been unable to access my existing Shopsafe cards and when I call FIA, I get a multitude of responses from "It's a known problem and we're working on it" to...
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3.7
#532981
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I was a card member since 1996 and received notice from my credit monitoring reports that my card with FIA was closed. FIA card services never notified me that they were closing my account due to inactivity. Most card companies will warn you beforehand. I had the...
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#531697
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My Fidelity Amex must be the worst credit card ever!!! My card is being randomly rejected, leaving me stranded or unable to pay. Fidelity claims that there is "suspicious activity" on my account, but that seems ridiculous - I can't for the life of me see why any of my...
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#529548
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I have been paying my balance due and then some each month since 2011. When I tried to enter my account for the month of July, I was instructed to agree on two new electronic terms, I refuse to agree on. I will pay my bill off by phone or mail and this will be the...
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#518293
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