11 comments

Bill got misplaced.Payment not made on time.

Card frozen without notice. They had my e-mail, I had account for several years with always on-time payment history, usually in full. I had outstanding less than 10% of available balance . Called and was told that this is what they do to anyone who is late in making a payment.

They can send out sales pitches and survey's online using my e-mail and can't give me a notice that they are freezing the account because 1 payment is late?Took 3 calls to reach a supervisor( I know probably just someone at the next desk)

Cancelled Card.

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Anonymous
#332198

Your payment is on the same date each month. I throw my statements in the trash without even opening them because I know exactly when my due date is and exactly what bills need to be paid out of my next paycheck. Learn some organization skills.

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