Phoenix, Arizona
0 comments
Not resolved

Glad I am monitor my checking account often!One day I've noticed that FIA Card Services took almost $4,000 to "auto-pay" itself w/o my authorization.

The "funny" thing was that my card balance was under $2k! When calling, they first denied it was initiated by them until I've proved with an email from their system that that the last I was online was a week prior. After 4hrs on the phone, they agree "pending" investigation on whose fault was it to refund my money AFTER 3-4 BUSINESS DAYS!! Of course, I couldn't wait that long to have $4k put back in my account so I've disputed the charge with my bank, which fixed the problem same night.

What a difference. There hundreds of similar complaints on the web. It seems someone shady company is trying to make money out of customers...too many people unhappy should send a message. Where there is smoke, there is fire.

I am getting out of FIA forever.Too bad there are linked with a great companis like Fidelity and AMEX

Review about: Fia Card Services Automatic Payment Plan.

I didn't like: Customer services, Self auto payment unauthorized.

Review #670457 is a subjective opinion of a user.

1.0
Diversity of Products or Services
Staff
Website
Customer service
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Problems with payment / $4000
Preferred solution CANCEL MY ACCOUNT AND NEVER DEAL WITH BOA AGAIN

Had an Experience with FIA Card Service?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Evolution Finance, Inc. (Wallethub) Suck  Big Time! WalletHub "I honestly do Not even know Why I ever bothered to sign up with them! It was definitely a Big Mistake! This company is 100% Disgusting And Totally Useless! The..." Read more WHO IS ON THE TAKE HERE WHEN IT COMES TO GE CAPITAL RETAIL & PAYPAL Paypal "These Crooks can use a money figure & call it a "Debt Cancellation Fee" & when that backfires they call it a "Card Security Fee". They can tell you..." Read more Ge Capital Retail Bank - EMERGENCY NEWS FLASH USPS CONSUMERS BEING RAPED DUE TO GE CAPITAL RETAIL MONEY BANK & PAY PAL SMART CONNECT ILLEGAL ACTIVITIES Ge Capital Retail Bank "To Whom It May Concern: GE Capital Retail & Pay Pal continues to lie about funds taken out of my account. They have also started putting accounts overdue TWO days..." Read more Rushcard Prepaid Card Review from Saint Paul, Minnesota Rushcard "On July 08, 2016, I went and withdrew 40.00 from my rushcard in Ducanville TX, after that I went to get a haircut in Lancaster TX, after that I went..." Read more Dennys Restaurant - Most racist and dissapoint​ing experience ever Dennys Restaurant "Waiter was racist. Refused to serve us because my fiance is African American. Once server ended up serving us he did not EVER give my fiance her food and then..." Read more Gearbest take my money and not Giving me refund or product Gearbest "I ordered one quadcopter from gearbest on 23 may 2017 then automatically it selected on ship via unregistered mail and then i didnt able to see that i want to..." Read more Cooking Club Of America - Where did it go? Cooking Club Of America "I loved my monthly magazine and the products I purchased from them and when you pay for a lifetime membership, you expect to continue getting what you paid in advance...." Read more Fedex - Just one fed ex guy never buzzes / leaves packages outside / video Fedex "Just one of our Seattle Fed Ex drivers leaves packages outside and pretends to ring buzzer but he's clearly just clicking the "Cancel" button. No other delivery drivers, Fed Ex..." Read more